“Ippo venda, sir.”
Your caller says “okay sir, thank you” and hangs up in eleven seconds. You paid ₹300 for that lead.
We train your telecallers on your real product, your real leads and your real objections, in Malayalam and English. So the money you spend on ads stops dying on the first call.
When they say “ippo venda”
Sample for illustration. Yours is built from your product and your calls.
You spend on ads. The leads come in. A few convert. Your telecallers say the leads are poor, and your marketing person says the leads are fine and the callers are the problem. You have no way of knowing who’s right, and you’re paying for both.
Meanwhile, there’s a person on your team making eighty calls a day with one script, a target and no feedback, hearing “no” until they stop listening. A good caller can do this for a while. Most get tired and quit around month four, and you start again.
Telecalling is a skill. People can learn it, and it isn’t the same as being talkative.
Why they should stay on the call. Who you are, why you’re calling, and a real reason to listen.
Finding out what the person actually needs before saying a word about the product.
“Ippo venda”, “too costly”, “send details”, “I’ll ask my husband”. What each really means and what to say.
When to call again, what to say differently, and when to stop.
What to log so the next caller, or you, can see what happened.
How to take rejection for eight hours and go home okay. It’s the reason most people leave.
A trainer reads out a standard script.
We build it from your product and your best callers’ real conversations.
It’s taught in formal English.
Your customers talk in Malayalam and Manglish. So that’s how we practise.
Nothing’s measured.
We take connect rates and conversions before and after, so you’ll know what you paid for.
Yes. Your callers practise in the language they’ll actually sell in, whether that’s Malayalam, English or both. Most callers don’t need better English. They need better conversations.
This programme trains teams for employers. If you’re looking for a certificate telecalling course as an individual, ASAP Kerala lists a government-supported tele-caller course. If you’re a fresh graduate, see our Fresh Graduate to Professional programme.
Opening a call, understanding what the person needs, handling “not now” and price objections, following up without annoying people, closing the next step and keeping CRM records. We use your real product, your leads and your best callers’ recordings where possible.
Agree the numbers first: connect rate, conversations per day, leads converted to the next step, follow-up completion. Measure two weeks before and four weeks after. If they haven’t moved, we want to know why as much as you do.
Maybe. It can also be poor lead quality, slow follow-up or no process. We check before we train. No script can fix a lead that’s called back nine days late.
We’ll work with what you have, even a spreadsheet at first. If you need a CRM, we can help you set up something simple. See business automation.
“I was the answer to every question in my own company.”
“I thought that was what being a founder meant. Trainova didn’t give me a speech about it. They sat with my team, wrote down how the work should run and who decides what. Now my people come to me with decisions they’ve already made.”
Girish PadoliFounder, BlackBox Learning
“My business was only as big as what I could check myself.”
“In wholesale, one wrong price or one missed follow-up costs real money, so I kept every decision with me. Trainova helped us write down who handles what, and trained the team to do it. I still care about every order. I just don’t have to carry every one of them.”
Arun BabuCEO, Unirun Traders
These businesses opened the door to us anyway.
Tell us your team size and what should change. It goes straight to our WhatsApp, not a call centre.
